Hi! I’m Anh,

Hi! I’m Anh,

Hi! I’m Anh,

a product designer
that crafts impactful designs.

a product designer that crafts impactful designs.

02

About Me

UI skills

I have demonstrated proficiency in building design systems that ensure consistency and efficiency across digital products. Moreover, my expertise in working on the WCAG AA standard for color and keyboard accessibility aligns with the industry's commitment to inclusive design. Additionally, my experience in persuasive design has enabled me to create interfaces that effectively influence user behavior and drive desired outcomes.

UX skills

I flexibly use the design thinking and the Jobs-to-be-Done (JTBD) framework to solve most problems. I specialize in creating user journey maps, user flows, wireframes, and prototyping to ensure a great user experience with the products. Plus, I'm all about making data-driven decision – I use tools like Hotjar to user behaviors on websites and Pendo to track analytics and enhance the product usability.

03

Work Experience

FeB, 2023 - Mar 2024

Senior UX/UI Designer, SPCE Vietnam

  • I worked with both Vietnam and Sweden team to build new features and identify usability issues. We followed recordings in Hotjar to spot unexpected users behaviors and collected qualitative data through user interviews. We also hired Pendo as an analytics-tracking tool to make data-driven decision.

  • Design features: Digital Salesroom Creation, Content Management System (CMS), Runtime Meeting, Resources Upload, Video Message, Chat Room, and To-dos

www.spce.com

FeB, 2023 - Mar 2024

Senior UX/UI Designer, SPCE Vietnam

  • I worked with both Vietnam and Sweden team to build new features and identify usability issues. We followed recordings in Hotjar to spot unexpected users behaviors and collected qualitative data through user interviews. We also hired Pendo as an analytics-tracking tool to make data-driven decision.

  • Design features: Digital Salesroom Creation, Content Management System (CMS), Runtime Meeting, Resources Upload, Video Message, Chat Room, and To-dos

www.spce.com

FeB, 2023 - Mar 2024

Senior UX/UI Designer, SPCE Vietnam

  • I worked with both Vietnam and Sweden team to build new features and identify usability issues. We followed recordings in Hotjar to spot unexpected users behaviors and collected qualitative data through user interviews. We also hired Pendo as an analytics-tracking tool to make data-driven decision.

  • Design features: Digital Salesroom Creation, Content Management System (CMS), Runtime Meeting, Resources Upload, Video Message, Chat Room, and To-dos

www.spce.com

AuG, 2018 - Jun, 2022

UX/UI Designer, Aperia Vietnam

  • Designed mockups for Case Management, Bulk Editing, Scheduling, Repricing, Dashboards, Agent Assignments, Hierarchy Configuration, Payment Adjustments, Settlements, and Client Configurations following the design thinking process

  • Led 3 design members in terms of supporting them with clarifying requirements and reviewing their designs to guarantee the feature outputs for Case List, Task List, Note Taking, Correspondence Sending, Account Page, Cardholders Searching, Collections Follow-up Form, and Dashboard...

  • Worked on-site in the US to create design concepts with stakeholders

www.aperia.com

AuG, 2018 - Jun, 2022

  • Designed mockups for Case Management, Bulk Editing, Scheduling, Repricing, Dashboards, Agent Assignments, Hierarchy Configuration, Payment Adjustments, Settlements, and Client Configurations following the design thinking process

  • Led 3 design members in terms of supporting them with clarifying requirements and reviewing their designs to guarantee the feature outputs for Case List, Task List, Note Taking, Correspondence Sending, Account Page, Cardholders Searching, Collections Follow-up Form, and Dashboard...

  • Worked on-site in the US to create design concepts with stakeholders

UX/UI Designer, Aperia Vietnam

www.aperia.com

AuG, 2018 - Jun, 2022

  • Designed mockups for Case Management, Bulk Editing, Scheduling, Repricing, Dashboards, Agent Assignments, Hierarchy Configuration, Payment Adjustments, Settlements, and Client Configurations following the design thinking process

  • Led 3 design members in terms of supporting them with clarifying requirements and reviewing their designs to guarantee the feature outputs for Case List, Task List, Note Taking, Correspondence Sending, Account Page, Cardholders Searching, Collections Follow-up Form, and Dashboard...

  • Worked on-site in the US to create design concepts with stakeholders

UX/UI Designer, Aperia Vietnam

www.aperia.com